Recent Why SERVPRO Posts

National Preparedness Month

8/28/2019 (Permalink)

September is National Preparedness Month. The theme for 2019 is “Prepared, Not Scared.”

Each week in September has a different focus to promote family and community disaster and emergency planning now and throughout the year.

Week 1: Save Early for Disaster Costs

                -According to the Federal Reserve, 40% of Americans don’t have $400 in savings. Learn some tips to become more financially prepared: https://www.ready.gov/financial-preparedness

                -Most homeowners’ and renters’ insurance policies do not cover flood damage. Learn more about flood insurance at www.FloodSmart.gov

Week 2: Make a Plan to Prepare for Disasters

                -Be prepared. Make an emergency plan today and practice it with your family: www.ready.gov/plan

                -Learn how to turn off utilities like natural gas in your home. www.Ready.gov/safety-skills

                -Be prepared for a power outage by having enough food, water and meds to last for at least 72 hours: https://www.ready.gov/build-a-kit

Week 3: Teach Youth to Prepare for Disasters

                -Talk to your children about what to do in an emergency if they are at home or away from home. Ready.gov/kids

                -Get your kids involved in building their own emergency kit: www.ready.gov/kids/build-a-kit

                -Ask your child’s teacher about the plans the school has in place for emergencies

Week 4: Get Involved in Your Community’s Preparedness

                -Take classes in lifesavings skills, such as CPR/AED and first aid, or in emergency response, such as CERT.

                -Community Emergency Response Teams (CERTs) trains volunteers to prepare for the types of disasters that their community may face. Find your local CERT: https://community.fema.gov/Register/Register_Search_Programs

                -If you have a disability contact your city or county government’s emergency management agency or office. Many keep lists of people with disabilities so they can be helped quickly in a sudden emergency. www.ready.gov/disability

These are just a few tips and resources you can use to make sure you are prepared for the unexpected. Additional information can be found at: https://www.ready.gov/september

If you experience the unexpected, SERVPRO of North Kenosha County is always available 24/7/365. We are #HereToHelp and always #ReadyforWhateverHappens. 

First Responder Bowl

8/12/2019 (Permalink)

#firstresponders #SERVPROnorthkenoshacounty

Mark your calendars for December 30, 2019! Why might you ask? The SERVPRO First Responder Bowl! In our line of work, we work with First Responders quite a bit. It is our privilege to honor the brave men and women who protect our communities 24 hours a day, 7 days a week and 365 days a year.  They put their lives on the line and sacrifice time with their families every day to protect all of us.

First Responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel. If you get the opportunity, thank a First Responder in your community. Without their dedication and selfless acts, a lot of us wouldn’t be here today.

The Right Equipment

4/5/2019 (Permalink)

Using the right equipment makes a substantial difference in reducing claims loss expense. When time means everything, technology and equipment must be counted on to perform. Our water damage professionals here at SERVPRO of North Kenosha County thoroughly understand how to dry a structure and personal property effectively.

Psychrometrics is the study of the air and its properties. The properties of temperature, humidity, vapor pressure and dew point are measured to evaluate air conditions in a structure enabling our technicians to create the proper atmosphere for more efficient drying. Water can damage materials both by absorption through direct contact with water and through absorption of moisture from the air.

Here is the equipment we use here at SERVPRO of North Kenosha County at various stages of the mitigation process.

                Detection Equipment

                                Moisture Sensors – used to detect moisture in carpets, baseboards and walls

                                Moisture Meters – used to determine the actual moisture content of various materials

                                Thermohygrometers – measures both temperature and relative humidity

                Extraction Equipment – both portable or truck-mounted, extractors are used in cleaning carpets and upholstery and in removing water from floors following water damage

                Air Moving Equipment – used in water damage restoration to enhance evaporation at the surface level, thereby reducing drying time. As airflow at the surface level increases, the moisture in the air increases.

                Dehumidification Equipment – by extracting water vapor from the air, dehumidifiers lower the relative humidity, which in turn increases the rate of evaporation. Dehumidifiers pull in the moist, humid air and then discharge dry, warm air. The dry air acts like a sponge, absorbing moisture from wet materials. SERVPRO of North Kenosha County uses two types of dehumidifiers:

                                Refrigerant Dehumidifiers – work similarly to air conditioners

                                Desiccant Dehumidifiers – use chemicals, called desiccants, that readily absorb moisture from the air

                Deodorization Equipment

                                Ultra Low Volume (UVL) Foggers – will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other difficult to access areas

                                Thermal Foggers - dispenses solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair and neutralize odor-causing particles.

When it comes to mitigating water damage in your home or business, you can rest assured that the team here at SERVPRO of North Kenosha County has the knowledge and equipment to get the job done right.

We’re Here to Quickly Respond to a Disaster at Your Property | SERVPRO® of North Kenosha County

3/22/2019 (Permalink)

Faster to any size disaster

We’re Here to Quickly Respond to a Disaster at Your Property | SERVPRO® of North Kenosha County - SERVPRO OF NORTH KENOSHA COUNTY Blog

When disaster strikes your home or business, time is of the essence when it comes to cleanup and restoration. When it is your home or livelihood on the line, you don’t have the luxury of waiting for help—you need it right away.

We understand that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.

Why a Fast Response Matters

When it comes to your belongings or business, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play, which can be through various means such as flooding, appliance and/or plumbing failures, storm damage and fire damage, as water is used to put out the fires.

It only takes a matter of minutes for water to begin spreading throughout your property, where it will saturate everything in its path. Everything from the walls, the floors, upholstery and your belongings become water damage casualties.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours and a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

Water damage that is left to stand for more than a week leads to much higher costs and restoration times, and it can impact structural safety.

We’re Here to Help

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

We are a locally owned and operated franchise close by, ready to respond whenever the call comes in. As a major perk of being part of a national network of over 1,700 franchises, we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of North Kenosha County is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Is Spring Finally Here?

3/12/2019 (Permalink)

Schedule your Spring cleaning appointment for your home with SERVPRO of North Kenosha County today! 262-764-7231

Maybe the groundhog didn’t lie after all. This week has given us a little taste of Spring after a very long, snowy, frigid winter. I don’t know about you, but doesn’t this sunshine and snow melting make you want to start thinking about Spring cleaning in your home? Did you know that SERVPRO of North Kenosha County does so much more than just water mitigation, mold remediation and fire restoration?

We offer a number of residential cleaning services to spruce up your home and rid it of all the dirt and grime that can be tracked inside throughout the winter months.

Residential Cleaning Services:

  • Air ducts and HVAC
  • Carpet & Upholstery
  • Ceilings, floors and walls
  • Drapes & blinds
  • Odor removal

Think of how great it will feel to have your home cleaned from top to bottom without having to do any of the work. Not to mention those hard to reach areas that we all avoid like the plague. We can give your home a deeper clean than your basic house cleaning service.

Call SERVPRO of North Kenosha County today to schedule your residential cleaning appointment and let us make the dust and dirt from the winter “Like it never even happened.”

Do You Know How Water Damage Is Classified? | SERVPRO® of North Kenosha County

2/25/2019 (Permalink)

Clean, gray or black water?

Do You Know How Water Damage Is Classified? | SERVPRO® of North Kenosha County - SERVPRO OF NORTH KENOSHA COUNTY Blog

When there is a flood, it is easy to think that all water causing damage is the same. However, that is not the case because there are three different classifications of water involved with flooding: clean, gray and black. It is a good idea to understand the differences in these types of water so that you can understand how to handle the situation.

The most important thing you need to do after a water damage situation is remove all moisture and damp items quickly to inhibit the growth of mold. Understand, too, that no matter what type of water has caused damage, there will always be a cleanup and restoration process that follows.

This Is Clean Water

Much like the name indicates, this water is considered “clean” because it is not the type to pose an immediate health threat. This water is free of contaminants and can come from:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

If this is the type of water that is involved in a water damage situation, it will be the easiest type of water damage to clean up after as there will be fewer microbes living in the water. That will not be true, however, after 48 hours and following contact with the surfaces of a building, as clean water can move up to category two, which is gray water.

This Is Gray Water

In a gray water situation, water damage cleanup and restoration becomes a bit more serious. Gray water will contain slight contamination from chemical or biological elements and may pose a health risk. The slight contamination involved with gray water means that it will need to be thoroughly treated before being safe to consume.

Gray water is the type of water that can come from dishwashers, aquariums, showers, etc. Here also, the 48-hour exposure time applies, since gray water will become black water if not quickly and properly treated.

This Is Black Water

Black water poses the highest danger and is the most serious of the three classifications because it is considered highly contaminated by harmful chemicals and biological matter. This would include floodwaters that contain soil and sewage waters.

Sewage is highly contaminated with microbes, including bacteria, protozoans, molds, fungi and more, which pose a great health risk to humans.

Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

It is important to remember that when it comes to floods, all waters are to be assumed to be black water since it picks up contaminants along its path.

All of the above classifications of floodwater are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), which is an organization that certifies and sets the standards for the cleaning and restoration industries. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of North Kenosha County is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!

Communication is Key

1/24/2019 (Permalink)

SERVPRO has built great relationships over the years with insurance companies, agents and adjusters who all play a big part in the property claims process. We have years of experience from the moment the loss occurs to putting everything back together.

SERVPRO uses Xactimate which is the industry’s most comprehensive software solution for property claims. This software is well known in the insurance industry, therefore making the claims process more efficient. We work closely with you, your agent and your adjuster to make sure everyone understands the status of the job and the scope of work. Communication is key, this can be a stressful time for you!

Take a look at what some of our customers have said about their experience throughout the whole process with SERVPRO of North Kenosha County. Give us a call and we will take excellent care of you and make it “Like it never even happened.”

Winter weather has arrived!

11/26/2018 (Permalink)

Winter has arrived! SERVPRO of North Kenosha County wants you to be prepared.

We’ve seen our first big snow storm of the season and it is only November. Is your home or business ready for winter weather?

Here are some tips to get you prepared.

HOME:

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off.
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
  • Proper maintenance of your furnace can help reduce the risk of puffbacks.

 BUSINESS

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Ask SERVPRO of North Kenosha County about starting an Emergency Ready Profile for your business.

 If you do experience water damage or soot damage, call SERVPRO of North Kenosha County and we will make it “Like it never even happened.”